Privacy Policy

Effective Date: July 1, 2025

Bluethread values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or AI chatbot.

1. Information We Collect

We may collect the following information:

  • Inputs you provide in our chatbot (e.g. messages or questions)

  • Technical data such as browser type, device, IP address, and timestamp

  • Contact information you submit (e.g. name or email, if entered)

2. How We Use Your Data

We use the information to:

  • Respond to your inquiries

  • Improve the chatbot experience and website performance

  • Monitor usage and troubleshoot issues

3. Use of AI and Third-Party Services

Our chatbot is powered by Chatbase, which may process messages using AI models (e.g. OpenAI). These providers may temporarily store data to generate responses.

We do not sell your data to any third parties.

4. Data Retention

Chat interactions may be stored for a limited period to improve service quality. You may request deletion of your chat data at any time.

5. Your Rights

You have the right to:

  • Request access to or deletion of your personal data

  • Withdraw consent to data processing

To make a request, contact us at: rob@bluethread.io

6. Changes

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.